A full refund will be made to individuals who cancel in writing via email by 5:00 pm on the date that is two weeks before the course start date. No refunds can be made after this date. SPICE cannot be responsible for the refund of any part of the registration fee as a result of emergencies, unforeseen circumstances, the arrival of surveyor, or events beyond its control, including hurricanes, after the cancellation date. Facilities are encouraged to have a substitute ready to attend if the registered person is unable to attend due to surveyors, illness, or personal/family emergency.
Substitutions can be made up to the start of the course.